Terms of Service

By accessing or using the Biid mobile application or any related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

These Terms constitute a legally binding agreement between you and Leads Group LLC, doing business as Biid ("Biid," "we," "us," or "our"), a Florida limited liability company.

Biid is a technology platform that connects homeowners and property managers ("Homeowners") with home-service contractors ("Contractors") for residential and commercial projects. The Service allows Homeowners to post projects describing work they need done, and Contractors to submit bids on those projects.

Biid is a marketplace platform only. Biid is not a contractor, subcontractor, or construction company. Biid does not perform, supervise, direct, or control any work on any project. Biid does not employ any Contractors who use the platform. The relationship between a Customer and a Contractor is solely between those parties.

Biid does not guarantee that any Customer will receive bids on a project, that any Contractor will receive project opportunities, or that any project will be completed. Biid does not guarantee the quality, safety, legality, or timeliness of any work performed by Contractors.

To use certain features of the Service, you must create an account. You may register using your phone number (via SMS one-time passcode) or your email address (via magic link). You agree to:

(a) Provide accurate, current, and complete information during registration and maintain the accuracy of such information; (b) Maintain the security of your account credentials and not share them with any third party; (c) Immediately notify Biid of any unauthorized use of your account; (d) Create and maintain only one account per person.

You are responsible for all activity that occurs under your account, whether or not you have authorized such activity. Biid is not liable for any loss or damage arising from your failure to maintain the security of your account.

The Service supports two user roles:

Customer: Users who create and manage home-service projects and receive bids from Contractors.

Contractor: Users who maintain a business profile and submit bids on Customer projects.

A single user may hold both a Customer and a Contractor profile, and may switch between these roles within the Service. Each role is subject to its own profile requirements and obligations as described in these Terms.

Homeowners may create projects describing the work they need performed, including details such as project description, location, budget range, materials, and scheduling preferences. Homeowners may upload photographs to illustrate the work required.

Contractors may view available projects and submit bids that include a proposed price, description of work, and available dates. By submitting a bid, a Contractor represents that they are capable of performing the described work.

A Customer may accept or decline any bid at their sole discretion. Acceptance of a bid through the platform constitutes an agreement between the Customer and the Contractor only. Biid is not a party to any agreement between a Customer and a Contractor.

Budget ranges, bid amounts, and pricing information displayed on the platform are for informational purposes only. Biid does not process payments, collect fees, or handle financial transactions between users. All payment arrangements are made directly between the Customer and the Contractor outside of the platform.

Contractors may provide information about their qualifications, including but not limited to: company name, license numbers, insurance status, background check status, years of experience, specialties, and service area.

All qualification information provided by Contractors is self-reported. Biid does not independently verify any Contractor's license, insurance, bonding, certifications, background check results, or any other qualifications or representations. Biid makes no warranties or representations regarding the accuracy of any Contractor's self-reported information.

Homeowners are solely responsible for verifying a Contractor's qualifications, licenses, insurance, and suitability for any project before engaging their services. Biid strongly recommends that homeowners independently verify all Contractor credentials before entering into any agreement.

The Service includes a messaging feature that allows Homeowners and Contractors to communicate about projects. Users may exchange text messages and images through the platform.

By using the messaging feature, you agree not to send content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable. You agree not to use the messaging feature for unsolicited advertising, spam, or commercial solicitation outside the normal course of project discussions.

By using the Service, you consent to receive communications from Biid, including but not limited to: SMS messages for authentication, email messages for account verification and service communications, and push notifications for project updates, new bids, messages, and other Service-related alerts. You may disable push notifications through the app settings at any time.

"User Content" means any content that you create, upload, post, send, or otherwise make available through the Service, including but not limited to: project descriptions, photographs, messages, reviews, profile information, and bids.

You retain ownership of your User Content. By making User Content available through the Service, you grant Biid a non-exclusive, worldwide, royalty-free, transferable license to use, store, display, reproduce, and distribute your User Content solely for the purpose of operating and providing the Service.

You represent and warrant that: (a) you own or have the necessary rights to your User Content; (b) your User Content does not infringe the intellectual property rights of any third party; and (c) your User Content does not violate any applicable law.

Biid reserves the right, but has no obligation, to review, monitor, or remove User Content at its sole discretion, including content that violates these Terms or that Biid finds objectionable for any reason.

Users may leave ratings and written reviews for Contractors based on completed projects. Reviews must be honest, accurate, and based on actual experience with the Contractor.

You agree not to post reviews that are: (a) false, misleading, or fraudulent; (b) written in exchange for compensation or incentives; (c) based on a personal relationship rather than a genuine service experience; or (d) defamatory, harassing, or abusive.

Biid reserves the right to remove or moderate reviews that violate these Terms. Biid does not guarantee the accuracy of any review or rating.

You agree not to:

(a) Use the Service for any unlawful purpose or in violation of any applicable law; (b) Impersonate any person or entity or misrepresent your affiliation with any person or entity; (c) Post false, misleading, or deceptive content, including fraudulent project listings or bid submissions; (d) Harass, threaten, stalk, or intimidate any other user; (e) Send unsolicited commercial communications, spam, or advertising; (f) Attempt to gain unauthorized access to any part of the Service, other user accounts, or computer systems or networks connected to the Service; (g) Use any automated means, including bots, scrapers, or crawlers, to access or collect data from the Service; (h) Circumvent, disable, or otherwise interfere with security features of the Service, including rate limiting; (i) Interfere with or disrupt the Service or servers or networks connected to the Service; (j) Use the Service to collect personal information about other users without their consent; (k) Attempt to circumvent the platform to avoid using the Service's communication or bidding features.

The Service, including its design, features, functionality, code, logos, trademarks, and all other intellectual property, is owned by Leads Group LLC and is protected by applicable intellectual property laws. You may not copy, modify, distribute, sell, or otherwise exploit any part of the Service without Biid's prior written consent.

The Biid name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Leads Group LLC. You may not use such marks without Biid's prior written permission.

The Service incorporates open-source software components, which are listed in the Open Source Licenses section of the app and are subject to their respective license terms.

The Service integrates with third-party services to provide functionality. By using the Service, you acknowledge and agree that your data may be processed by the following third-party service providers in accordance with their respective privacy policies:

(a) Twilio: Provides SMS-based phone number verification; (b) Mailgun: Provides email delivery for authentication and service communications; (c) Google Cloud Platform: Provides data storage and image hosting; (d) Expo: Provides mobile push notification delivery.

Biid is not responsible for the practices, policies, or actions of any third-party service providers. We encourage you to review the privacy policies of these services.

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

BIID DOES NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; (B) ANY DEFECTS WILL BE CORRECTED; (C) THE RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; OR (D) THE QUALITY OF ANY SERVICES OBTAINED THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS.

BIID IS NOT RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SERVICE. BIID IS NOT RESPONSIBLE FOR ANY DISPUTE BETWEEN USERS, INCLUDING DISPUTES BETWEEN HOMEOWNERS AND CONTRACTORS REGARDING WORK QUALITY, PAYMENT, SCHEDULING, OR ANY OTHER MATTER.

BIID DOES NOT ENDORSE, VERIFY, OR GUARANTEE ANY CONTRACTOR'S QUALIFICATIONS, WORK QUALITY, OR REPRESENTATIONS. ENGAGING A CONTRACTOR THROUGH THE PLATFORM IS DONE AT YOUR OWN RISK.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BIID, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH: (A) YOUR USE OF OR INABILITY TO USE THE SERVICE; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (C) ANY WORK PERFORMED OR NOT PERFORMED BY A CONTRACTOR; (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT; OR (E) ANY OTHER MATTER RELATING TO THE SERVICE.

IN NO EVENT SHALL BIID'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE EXCEED ONE HUNDRED DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

You agree to indemnify, defend, and hold harmless Leads Group LLC and its officers, directors, members, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including any intellectual property, privacy, or property right; (d) any claim that your User Content caused damage to a third party; or (e) any dispute between you and another user of the Service, including disputes between Homeowners and Contractors.

Biid may, at its sole discretion, suspend or terminate your account and access to the Service at any time, with or without notice, for any reason, including but not limited to violation of these Terms.

You may delete your account at any time through the app settings. Upon account deletion, your personal data will be removed in accordance with our Privacy Policy. Contractor profiles may be retained in a deactivated state to preserve the integrity of project and bid history.

Upon termination, your right to use the Service will immediately cease. Sections of these Terms that by their nature should survive termination shall survive, including but not limited to: Disclaimers, Limitation of Liability, Indemnification, and Governing Law.

Disputes Between Users: Biid is not a party to any agreement between Homeowners and Contractors. Any disputes arising from work performed, payments, scheduling, or any other matter between users must be resolved directly between the involved parties. Biid has no obligation to mediate, arbitrate, or otherwise resolve disputes between users.

Disputes With Biid: Any dispute arising out of or relating to these Terms or the Service that cannot be resolved through informal negotiation shall be resolved through binding arbitration conducted in accordance with the rules of the American Arbitration Association, to be held in the State of Florida. You agree that any such arbitration shall be conducted on an individual basis and not as a class, consolidated, or representative action.

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the state or federal courts located in the State of Florida.

Biid reserves the right to modify these Terms at any time. If we make material changes, we will notify you through the Service or by other means. Your continued use of the Service after the effective date of any modifications constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Service.

Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Biid regarding the Service and supersede all prior agreements and understandings.

Waiver: The failure of Biid to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

Assignment: You may not assign or transfer these Terms or your rights under these Terms without Biid's prior written consent. Biid may assign these Terms without restriction.

Headings: The section headings in these Terms are for convenience only and have no legal or contractual effect.

If you have any questions about these Terms of Service, please contact us at:

Leads Group LLC Email: leadership@biid.app